How can I get my statement?
We’ll email your Tax Statement to you by no later than 15 July.
If you need it earlier than that you can always download it after signing into yourHealth.
(No need to check your letterbox for it. We don’t send paper mail – it’s too slow and we love trees too much!)Update my email
I’m not with health.com.au anymore – how do I get my statement?
Since your policy isn’t active anymore, you won’t be able to download your statement online. Don’t worry, though – we’ll email it to the last email address you gave us by 15 July.
Not happy with your new insurer? We’d love to have you back!Get a quote
Didn’t claim the right rebate?
That’s nothing to worry about!
The government rebate you qualify for is based on age and income. If you weren’t claiming the right rebate – or if your financial circumstances changed – the Australian Taxation Office (ATO) will work this out when you lodge your tax return.
If you were claiming a ‘lower’ rebate than you were entitled to, you’ll get to claim the rebate balance as part of your return and you should get some money back. On the other hand, if you were claiming a ‘higher’ rebate, you may be asked by the ATO to give some money back.
You can register to change your rebate at any time. Sign in now to register the income threshold you fall under.
Change my rebate
How does the Medicare Levy Surcharge work?
The Medicate Levy Surcharge can get complex, but let’s run through the basics:
All of us pay a Medicare Levy, which helps support the public healthcare system. We pay it when we lodge our income tax returns.
People who earn a certain amount of money per year are required to pay a Medicare Levy Surcharge (MLS) on top of the standard levy. But only if they don’t have private hospital cover.
In other words, the MLS works by giving an incentive for people to take out or retain hospital cover.
Understanding your tax statement
You’ll need the information on your Tax Statement to complete the private health insurance section of your tax return.
On your tax return
B Your Health Insurer ID
HEA – that’s us! You’ll know us better as health.com.au.
C Policy Number
A bit like your driver license number, this is your very own identifier for your health policy.
J Your premiums eligible for the Australian Government Rebate
This refers to the proportion of the premiums we received for your policy that’s eligible for the Australian Government rebate on private health insurance. Keep in mind that if you’re paying a Lifetime Health Cover loading or the receipted date of your premiums was around the end of financial year, then this may not match the actual amount you paid to us between 1 July 2017 and 30 June 2018.The premium amount eligible for rebate is shared between the adults on the policy.
K Your Australian Government rebate received
This is the rebate we received from the Australian Government on your behalf. The rebate amount is based on the age of the oldest person on the policy and the rebate percentage you told us to claim for you based on your income.The rebate amount is shared between the adults that were covered on the policy.
L Benefit code
This shows your level of rebate based on the age of the oldest person covered by the policy. The benefit code doesn’t take into consideration your annual income.
A Number of days
This is to do with the Medicare Levy Surcharge. Everyone who pays tax pays a Medicare Levy each year. You’re only liable for the Medicare Levy Surcharge if you earn more than $90,000 annually as a single or $180,000 as a family, and for the days you didn’t have hospital cover. If this number is 365, you’re in the clear! Learn more here.
Label J is showing $0.00
Fear not! This is based on payments you made between 1 July 2017 and 30 June 2018 only. If your last payment was made before 1 July 2017 then your Tax Statement will reflect this with a $0 in this section. This doesn’t necessarily mean that you weren’t covered on the policy.
Why do I have different benefit codes this year?
Changes to the way your rebate was calculated this year mean there are two rebate percentages for the 2017/2018 tax year. One from 1 July 2017 to 31 March 2018 and another from 1 April to 30 June 2018.
The different benefit codes represent the age of the oldest person on the policy for each rebate level (see below)
Why aren’t my children listed?
Sorry kids – it’s adults only round here. Your children are deemed as dependants, even though they may be over the age of 18, which means they don’t need to be on your Statement.
My former partner is on there! How did this happen?
If your partner was covered on the policy at the time a premium payment was made, they’ll be listed under ‘other adult beneficiaries’. They won’t miss out on anything, though – a statement will be sent to them covering their share of premiums eligible for rebate and the rebate claimed only. If the last known email address was yours, we’ll send their statement to you. It’s just something we have to do.
What if I don’t need to pay any tax?
Oo! Lucky you! If you don’t receive the rebate in the form of a reduced premium, you’ll receive your full entitlement back when you lodge a tax return even though you don’t have a tax liability.
Can I receive the rebate as a reduced premium?
You certainly can! Give us a call and we’ll sort that out for you – no probs.