FAQs about Tax

Label J is showing $0.00

Fear not! This is based on payments you made between 1 July 2018 and 30 June 2019 only. If your last payment was made before 1 July 2018 then your Tax Statement will reflect this with a $0 in this section. This doesn’t necessarily mean that you weren’t covered on the cover.

Why do I have different benefit codes this year?

Changes to the way your rebate was calculated this year mean there are two rebate percentages for the 2018/2019 tax year. One from 1 July 2018 to 31 March 2019 and another from 1 April 2019 to 30 June 2019.

The different benefit codes represent the age of the oldest person on the cover for each rebate level (see below)

Why aren’t my children listed?

Sorry kids – it’s adults only round here. Your children are deemed as dependants, even though they may be over the age of 18, which means they don’t need to be on your Statement.

My former partner is on there! How did this happen?

If your partner was covered on the cover at the time a premium payment was made, they’ll be listed under ‘other adult beneficiaries’. They won’t miss out on anything, though – a statement will be sent to them covering their share of premiums eligible for rebate and the rebate claimed only. If the last known email address was yours, we’ll send their statement to you. It’s just something we have to do.

What if I don’t need to pay any tax?

Oo! Lucky you! If you don’t receive the rebate in the form of a reduced premium, you’ll receive your full entitlement back when you lodge a tax return even though you don’t have a tax liability.

Can I receive the rebate as a reduced premium?

You certainly can! Give us a call and we’ll sort that out for you.