Updating your details

Important notice:

On 1 July 2021, health.com.au will join Frank Health Insurance. 24 June is the last day to login online to update your address/check your limits or submit outstanding claims with health.com.au.

Claiming and the online member area are unavailable from 25 June onwards. You can claim again with Frank from 1 July 2021. 

Learn more about upcoming important dates that will affect the online portal here.





Now, back to what you came here for: Updating your details


Simply login to your online account before 25 June 2021 to update or change any of your details, including:

  • Your name
  • Your Medicare details
  • Your email address
  • Your phone number
  • Your address (important - your new Frank member card will be posted to this address).


Have you moved states? Please keep in mind this might affect the price of your premium, as health insurance costs can vary from state to state. If this happens, we'll let you know via email so you're up to speed on everything that might have changed.