How do I check my limits?
Important notice:
On 1 July 2021, health.com.au will join Frank Health Insurance. 24 June is the last day to login online to update your address/check your limits or submit outstanding claims with health.com.au.
Claiming and the online member area are unavailable from 25 June onwards. You can claim again with Frank from 1 July 2021.
Learn more about upcoming important dates that will affect claiming here.
Now, back to what you came here for: How do I check my limits?
An annual limit is the maximum amount of benefits that can be claimed for a particular extras service or group of extras services within a calendar year.
Only the amount actually paid to your health care provider by health.com.au comes off your annual limit.
To check your annual limits, follow the below steps:
- Login to your cover through our website (until 24 June 2021)
- Click on "My Claims"
- Click on 'Limits Usage"
- Drop down option for what "person and service" you wish to check
- Click "Display"
Login to check it out, and make sure you know exactly where you’re at. Any questions, do let us know.
After 1 July 2021, you will be able to log in to Frank member portal. Please keep an eye on your email for further details.