Paying claims...

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Welcome to health.com.au!

We are glad you received your claims card in the mail.

The claims card will allow you to claim immediately at health care providers who use a HiCaps terminal. This includes most dentists as well as many physiotherapists and other providers.

Although your health insurance may have started, this card isn’t activated until your account is paid up to the current date.  Normally this happens when we draw your first direct debit. You can check these dates by signing into your.health.com.au.

If you wish to activate your card straight away, you can do that here.  Otherwise, you can pay the provider directly and put through the claim on our website!

If by chance we got the spelling wrong, or if a member of your family is missing from the card, you can update or correct the details. You can also order a new card on our website!

Any questions? Feel free to give us a ring or contact us by live chat on the buttons below.

Welcome aboard. We are so glad that you chose health.com.au.

Getting Started